Product Management

My journey involved designing innovative software solutions that addressed customer needs and market gaps while fostering strong relationships with clients to gather feedback for continuous improvement. Through effective coordination and strategic planning, I successfully led multiple sales projects, opening new markets and significantly contributing to revenue growth.

​

​

​​

​​

​​

​​

​​

​​

​​

• Technical Proposals: Designed and developed detailed technical proposals for software solutions, showcasing product feasibility and benefits.

• Customer Engagement: Maintained close relationships with customers to understand their requirements and feedback, identifying opportunities for product enhancements.

• Product Presentations: Delivered effective product presentations tailored to the specific needs of potential and current customers.

• Business Development: Planned and developed business opportunities by monitoring the performance of installed solutions, addressing needs for expansions, integrations, and new functionalities.

• Market Research: Conducted market research and competitive analysis to identify trends and opportunities.

• Product Ownership: Acted as the Product Owner for software solutions created in-house.

​

Achievements:

• Successfully developed a key collaboration tool for LATAM distributors, enabling streamlined access to user information for shared management. This initiative significantly reduced interactions between distributors and internal teams, resulting in an estimated 20% savings in work time.

• Successfully opened new markets with software solutions in two telecommunications operators in Peru, where there was previously no presence.

• Achieved commercial goals, generating sales of products and services totaling approximately $600K, which included:

  • Location-Based System (LBS): Developed a solution for identifying geographic coordinates to meet safety regulations, utilizing in-premise virtualization infrastructure.

  • Tracking System: Implemented an application based on LBS for monitoring truck routes.

  • Caller Machine: Created an outgoing call system for collection notifications to reduce payment delays.

  • Voice Mail: Launched a voice box service for fixed-line users.

  • Rich Communication Services: Conducted a pilot for a major Telco to enhance embedded mobile communication experiences.

  • Smart Meter: Developed a remote energy meter for a utility company based on IoT technology.