IT operations

In my role managing IT operations across LATAM, I focused on maintaining the stability and continuity of critical systems. Leading teams of engineers, I ensured swift restoration of services during outages, closely collaborating with technology providers to meet stringent SLAs. I also optimized operational costs by renegotiating contracts and rates, maximizing the efficiency of resources. With a constant eye on system availability, I implemented strategies that ensured smooth operations while delivering value through cost savings and risk mitigation. 

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Achieved $230K in savings by renegotiating contracts and rates with suppliers, significantly driving down operational costs while enhancing resource efficiency in IT operations.